At Ownself, we strive to ensure that you love what you receive. However, if something isn’t right, we offer a transparent and simple return process.
Eligibility for Returns/Exchanges:
Requests must be made within 48 hours of receiving your order.
Products must be unused, unworn, and in their original condition and packaging.
A return is only applicable if the item received is damaged, defective, or incorrect.
How to Request a Return:
Contact us at ownselfofficial@gmail.com or 0306 0412727 with your order number and issue details.
Attach clear photos showing the defect or issue.
Once approved, we will arrange for exchange or issue store credit.
Important Notes:
We do not offer cash refunds.
Items purchased on sale or promotion are non-refundable and non-exchangeable.
Change of mind is not a valid reason for return.
We are committed to customer satisfaction and aim to process all valid returns and exchanges as quickly as possible.
Thank you for choosing Ownself.